Legal

No Refund Policy

All sales on iGen are final and non-refundable. By completing a purchase you acknowledge and agree to this policy.

Why we don't offer refunds

Our products are digital files delivered instantly upon purchase. Because the content is immediately accessible and cannot be returned, we are unable to issue refunds once a transaction is complete.

Before you buy

Each product page includes a full description of what is included. Please read it carefully before purchasing. If you have a question about a product, contact us before completing your order.

Exceptions

In the rare event that you were charged but did not receive access to your file, contact us and we will resolve it promptly.

Contact

Reach us at contactigensupport@gmail.com